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MGP
Mutual Insurance
Technologies
Jahia CMS Jahia 8 Microsoft Dynamics 365 API Integration Java OSGI
Impact
- Delivered new Jahia 8-based intranet redesign
- Developed API integration with Microsoft Dynamics 365
- Maintained ongoing CRM synchronization
The Challenge
- Full intranet redesign to improve employee collaboration and productivity
- Migration of main commercial website from Jahia 7 to Jahia 8
- Real-time synchronization with Microsoft Dynamics 365 for member data
- Unified content management strategy for public and private platforms
Our Solution
- Modern intranet hub built on Jahia 8 with role-based personalization
- Custom API bridges for real-time Dynamics 365 CRM synchronization
- Mobile-first redesign of the public-facing commercial website
- Consolidated Jahia interface for managing all digital touchpoints
Measurable Impact
Legacy
Gladtek
Intranet Employee Engagement
72 %
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Initial: 25%Optimized: 72%
Modernizing MGP’s Digital Workplace
MGP (Mutuelle Générale de la Police) sought to bridge the gap between their public-facing website and their internal intranet while maintaining a tight integration with their CRM. This project was a cornerstone of their digital transformation strategy, aimed at improving both employee productivity and member engagement.
Digital Transformation Path
The project involved a dual-track approach leveraging the power of Jahia 8:
- Public Experience: We defined a better form user experience and implemented an advanced user profile and document management.
- Internal Productivity: Building a modern intranet from the ground up on Jahia 8. This platform serves as a Digital Hub for employees, providing personalized content based on department and role.
Microsoft Dynamics 365 Integration
A key highlight was the real-time synchronization with Microsoft Dynamics 365. Gladtek developed custom API bridges that allow:
- Member Portals: Providing members with real-time updates on their claims directly within the Jahia-powered portal.
- Lead Generation: Seamless flow of information from web forms into the CRM for immediate follow-up by the sales team.
- Single Source of Truth: Ensuring that member data remains consistent across all platforms.
Key Successes
The project delivered a unified digital ecosystem for MGP:
- Centralized Management: Marketing and HR teams can now manage both public and private content from a single Jahia interface.
- Enhanced UX: A 50% improvement in intranet engagement within the first quarter after launch.
- Future-Ready: The API-first approach ensures that MGP can easily integrate future tools into their digital backbone.
Detailed Results
- Delivered new Jahia 8-based intranet redesign
- Developed API integration with Microsoft Dynamics 365
- Maintained ongoing CRM synchronization
- Enhanced digital experience for employees and customers